Shipping Policy

FREE STANDARD SHIPPING

We offer FREE shipping with purchases over US$19.99. For orders below US$19.99, it will be charged a shipping fee. Shipping promotion is only valid for shipping addresses worldwide excluding remote areas.


United States

Shipping Methods Charges Areas Shipping Time
Free Standard Shipping Free on order over US$19.99 Most areas in United States 12-20 business days
Free international Shipping 12-20 business days
Standard Shipping $6   12-20 business days
Expedited Shipping $20  5-12 business days
Remote International Shipping $50  Outlying territories  12-20 business days

*Outlying territories are for Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.


Australia

Shipping Methods Charges Areas Shipping Time
Free Standard Shipping Free on order over US$19.99 Most areas in Australia 12-20 business days
Free international Shipping 12-20 business days
Standard Shipping $6 Most areas in Australia 12-20 business days
Expedited Shipping $50  5-12 business days
Remote International Shipping $50  Northern Territory, Western Australia 12-20 business days

Other Areas

For other areas, the shipping price is calculated at checkout. 

Special Conditions 

Due to the holidays, shipping companies will usually have a high volume of shipping traffic. Shipping companies will require additional time to deliver. We will contact you via email if there is a significant delay in the shipment of your order.

What are duties and taxes and who pays them?

Import taxes are implemented by your local government to mostly (but not only) protect your local economy and regulate international trade.

Clearing customs and paying import taxes is the sole responsibility of the buyer/customer. Paint Your Pet cannot be held responsible for customs procedures or if taxes of any kind are charged to you upon delivery of your purchase.

Please bear in mind that import taxes differ from shipping costs added to your order before you confirm your purchase. Import taxes do not go to Paint Your Pet and are usually collected by the carrier on behalf of your local customs authorities.