Questions, answered
What is a custom pet pillow?
A soft cushion printed with your pet's photo and cut along your pet's outline, with a thin white border. The front shows your pet; the back is plain white.
What sizes are there?
Three sizes, measured on the longest side: 10, 16 and 22 inches. The other side follows your pet's shape, so a sitting cat at 16 inches is roughly 16 × 11 inches. The 16-inch pillow is about the size of a medium cat.
How long does it take to arrive?
Each pillow is made to order. Most orders arrive 5–12 business days after you order: usually 2–8 business days to make it, then 3–4 business days in transit.
Where do you ship?
We ship to the 48 contiguous U.S. states and Washington, D.C., and shipping is free. We can't ship to Alaska, Hawaii, U.S. territories, military (APO/FPO) addresses or outside the U.S. yet.
What if my pillow arrives damaged or misprinted?
Email us a photo within 14 days of delivery and we'll send a free replacement. There's no need to send the original back. Because every pillow is made just for you, we can't take returns for a change of mind.