Questions, answered
How long does it take to arrive?
Each ornament is made to order. Most orders arrive 5–12 business days after you order: usually 2–8 business days to make it, then 3–4 business days in transit. If you order it with a pillow, they may arrive in separate packages.
Where do you ship?
We ship to the 48 contiguous U.S. states and Washington, D.C., and shipping is free. We can't ship to Alaska, Hawaii, U.S. territories, military (APO/FPO) addresses or outside the U.S. yet.
What if my pillow arrives damaged or misprinted?
Email us a photo within 14 days of delivery and we'll send a free replacement. There's no need to send the original back. Because every pillow is made just for you, we can't take returns for a change of mind.